Repairs by Post

Not able to visit us in person to drop your watch off? no problem. PWS operates a fantastic, secure postal repair service.

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Send your watch by post

We offer a peace of mind policy whereby we will let you know by telephone or email when your watch has been safely received. Upon receipt we log all watches onto our computer system and assigned a unique tracking number used to trace and report on progress at every stage of the repair. We pride ourselves in keeping you up to date (and time!)

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How to send your watch

If you are unable to bring your watch in person, the safest and most secure way is to send it via Royal Mail Special Delivery. Importantly, you must insured your parcel for the correct amount. Wrap your watch in a protective layer of bubble-pack, pop it in a small box and place in a special delivery bag as supplied by your post office. Please include a covering letter with your watch detailing your name, address and repair instructions

Contact Us

Whatever your question, feel free to contact us and talk directly with our specialist watchmakers.